I am sure this situation already occurred, but this is the first time for me. I made a credit card payment for my monthly plan, on December 19, 2017, on the K.M.'s website.
The payment was somehow denied twice, which was unusual since it always worked before. I looked at my credit card account and its operations and the exact amount was taken away and given to K.M. I even looked at previous payments to make sure that it is correct.
My bank told me that K.M. has received the payment and I even obtained a reference number, the date and the amount paid. But on the K.M.'s website, it still shows that I owe the amount.
Weird situation, but I have already made a payment and I do not see what is the problem. If I could please be enlighten regarding this situation, I would appreciate. The payment is due today and was made awhile ago, so I don't expect any fees or such.
Thank you kindly for answering and Happy Holidays,