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payment history


Where will I find a list of my payments I've made to Koodo?

12 replies

Login to Koodo Self Serve

Then click on Self Serve on the top row
Choose Billing/View my bill
Scroll down, there's "Download Past Bills"
Change the date to "Show all"

Or if you scroll down in Koodo Self Serve, there is other helpful links
"View transaction history"

Hope I helped!
this does not show me a list of my payments.  Do I have to go into each bill to look for each payment made?  Is there not a list of my payments that I've made?

Userlevel 7
Badge +4
There is no list of the payment history.
You will need to download Ebill(PDF) each month.
You will see the "Previous charges and payments"  info on page 2 ( payment received date too)
Mayumi wrote:

There is no list of the payment history.
You will need to download Ebill(PDF) each month.
You wil...

Thanks, that's what I thought.....was hoping there would be a list somewhere. 😞

Mayumi wrote:

There is no list of the payment history.
You will need to download Ebill(PDF) each month.
You wil...

There is!
https://secure.koodomobile.com/account/selfserve/postpaid/P201735441351346078772?INTCMP=KMNew_BtmLnk...

As I mentioned before, go to Koodo Self Serve
2. Scroll down
3. There is "other helpful links"
4. Press on the "View Transaction History"
5. Choose "View Account"

I'm not sure if the link I provided will work with you...
Userlevel 7
Badge +4
Mayumi wrote:

There is no list of the payment history.
You will need to download Ebill(PDF) each month.
You wil...

But the transaction history give you only 2 or 3 months of transaction.
If you want/need all of your transaction history, it's not useful.
Mayumi wrote:

There is no list of the payment history.
You will need to download Ebill(PDF) each month.
You wil...

How do I see history since account was opened? 'transaction history' doesn't go back to the beginning.
Userlevel 7
Mayumi wrote:

There is no list of the payment history.
You will need to download Ebill(PDF) each month.
You wil...

As Mayumi stated, it only shows for 2 or 3 months of transactions. In the e-bill section, you can see your bill for the past 18 months.
Mayumi wrote:

There is no list of the payment history.
You will need to download Ebill(PDF) each month.
You wil...

And that's as far back as it will go at all?
Userlevel 7
Mayumi wrote:

There is no list of the payment history.
You will need to download Ebill(PDF) each month.
You wil...

You can get bills past the 18 months by calling but there is a charge for them, I'm just not sure what it is
Mayumi wrote:

There is no list of the payment history.
You will need to download Ebill(PDF) each month.
You wil...

Thanks!
Userlevel 7
Mayumi wrote:

There is no list of the payment history.
You will need to download Ebill(PDF) each month.
You wil...

No problem!  Have a good weekend

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