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Pay Per Use Intl Long Distance accidentally deleted


I accidentally deleted my Pay Per Use Intl Long Distance add on, which came with my plan. I can't seem to find how to add it back. Do I have to contact Koodo directly in order to reverse my mistake?

6 replies

Userlevel 7
Badge +4
You can go on the self-serve app to Plans and add-ons and add it back again. No need to call in.
Thanks for your reply. I already tried but it is not in the add-on options.
Userlevel 7
Badge +4
Sophie Dupuis wrote:

Thanks for your reply. I already tried but it is not in the add-on options.

Then you need to call in 
Userlevel 7
Sophie Dupuis wrote:

Thanks for your reply. I already tried but it is not in the add-on options.

I'd wait until tomorrow morning and check again. If it's the add on that comes with your plan then it's not possible to delete it. Everyone has pay per use long distance. It's be like me deleting the tax from my province.
Userlevel 4
Sophie Dupuis wrote:

Thanks for your reply. I already tried but it is not in the add-on options.

If you find the way to delete the tax, please, please, let me know how to.
Userlevel 7
Hi Sophie, did it show up on your account again?

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