Koodo Community

Community

Solved

partial charges


Hi, I just started with KOODO last month, My plan is $45 with include 500 MB data. Wondering what and why there is another partial charges for $12 on my bill?. will this partial charges go every months?

4 replies

Userlevel 7
This is due to pro-ration and it only happens on your first bill or if you change plans mid cycle. When you start koodo starts your service without you paying for that first month. So they G et you started and then generate an invoice that includes the first few days and the next month of service.
Userlevel 7
Badge +4
This link might help explain things http://help.koodomobile.com/my-bill/charges-explained/charges-on-your-first-bill
Thanks so much for the info..
Thanks so much for the information.

Reply