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Paid phone Bill still doesn't show on my KOODO account (both on the website and the app)


Hi Guys. Its been 2 days I've paid my bills using the RBC app. But it still doesn't show on my KOODO account (both on the website and the app) as if I haven't paid for it. Meanwhile the transaction was indeed successful. So I just don't know what to do and why that's happening.

2 replies

Userlevel 5
Paying through online banking can take a few days to process, especially over the weekend.
Userlevel 7
Badge +4
Using online banking, it takes 3 to 5 business days for payments to show up on your account. With RBC, payments made after 6:00 on Friday won't be processed until Monday evening.

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