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P30 pro cant send or download mms


Have a P30 pro and i can't for the life of me get it to send or download pictures. I've reset my APN settings, reset all wifi/network settings, manually put koodo APN settings in and still nothing. Any help would be greatly appreciated 🙂
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Best answer by BobTheElectrician 8 July 2019, 22:15

😯Mobile data has to be ON. MMS won't work over a wifi connection.
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Userlevel 7
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Which apn settings did you use exactly?
Used the apn setting from here

https://www.koodomobile.com/help/setting-data-your-non-koodo-phone
Userlevel 7
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😯Mobile data has to be ON. MMS won't work over a wifi connection.
😯Mobile data has to be ON. MMS won't work over a wifi connection.
That might be why? Work in a area that has no cell service so I have WiFi calling setup, although I have gotten it to work before on just WiFi so I'm at a lose as to what it could be
Userlevel 7
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😯Mobile data has to be ON. MMS won't work over a wifi connection.That might be why? Work in a area that has no cell service so I have WiFi calling setup, although I have gotten it to work before on just WiFi so I'm at a lose as to what it could be


Yes, cellular data must be ON for MMS to work. MMS doesn't work over wifi.

You mentioned about the wifi-calling. However, P30 Pro doesn't support wifi-calling on Koodo network. Are you using some type of app for calling like whatsapp, Viber.. etc?


😯Mobile data has to be ON. MMS won't work over a wifi connection.That might be why? Work in a area that has no cell service so I have WiFi calling setup, although I have gotten it to work before on just WiFi so I'm at a lose as to what it could be
Yes, cellular data must be ON for MMS to work. MMS doesn't work over wifi.

You mentioned about the wifi-calling. However, P30 Pro doesn't support wifi-calling on Koodo network. Are you using some type of app for calling like whatsapp, Viber.. etc?

Seams odd I'm sure I've sent photos over wifi before, wifi calling/texting is working flawlessly on my P30 pro (not using WhatsApp, etc)
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😯Mobile data has to be ON. MMS won't work over a wifi connection.That might be why? Work in a area that has no cell service so I have WiFi calling setup, although I have gotten it to work before on just WiFi so I'm at a lose as to what it could be
Yes, cellular data must be ON for MMS to work. MMS doesn't work over wifi.

You mentioned about the wifi-calling. However, P30 Pro doesn't support wifi-calling on Koodo network. Are you using some type of app for calling like whatsapp, Viber.. etc?
Seams odd I'm sure I've sent photos over wifi before, wifi calling/texting is working flawlessly on my P30 pro (not using WhatsApp, etc)


Well, your phone must have cellular signal at the time of sending those MMS. https://en.wikipedia.org/wiki/Multimedia_Messaging_Service

"Multimedia Messaging Service (MMS) is a standard way to send messages that include multimedia content to and from a mobile phone over a cellular network"
Userlevel 7
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MMS should work for wifi calling when it is connected according to this.
Are you able to send and receive regular texts over wifi calling?

https://www.koodomobile.com/help/wifi-calling
Userlevel 7
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MMS should work for wifi calling when it is connected according to this.
Are you able to send and receive regular texts over wifi calling?

https://www.koodomobile.com/help/wifi-calling

But it was a P30 Pro Huawei - no wifi-calling.
Userlevel 7
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Maybe OP got wifi calling to work on it. that's why i ask if regular texting on wifi calling works

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