Koodo Community


Otter Box Warranty Is Fantastic

Userlevel 2
I just wanted to give a shout-out to otter box. I sent a warranty request in and within 4 hours they accepted it. Then within 3 days I got my free replacement case. And of course I never would have bought one in the first place but because Koodo gives bonus cash flow away with new phones I could get one. Great system and keep it up!

2 replies

Badge +4
I've been using Otterbox cases for a couple of years now and their warranty and replacement service is outstanding!
Userlevel 5
I had an Otterbox a while ago and have never had an issue with their warranty/customer service. They have a good reputation for taking good care of their customers.