Koodo Community

Ordered Sept 4 still not shipped

  • 16 September 2019
  • 2 replies

Ordered new phone Sept 4. Had to pay for upgraded plan/change my plan to order it.

I inquired last thursday when it would be shipped as it's been half a month of paying for a plan I didn't want with no phone to show for it, and they said it would be shipped at the end of the week.

Brand new week, still not shipped. Hello? Send me what I paid for???

2 replies

Userlevel 7
Badge +4
Its on backorder there's nothing they can do if they haven't been shipped the phone yet to ship it out to you unfortunately. Give it few more days
Ugh. They should have stated when I bought it that it was OUT OF STOCK. This is deceptive.

Google was having a sale on the same phone at the same time and I would have it by now if I went with them instead