Koodo Community

Community

Order status


Wondering about my order status HFO18679820 ive sent and email and recieved no information. Was purchased on the 26th . Would be nice if u koodo sent out emails updating people who have orders in as to whats going on.

2 replies

Userlevel 7
Badge +4
Hi Shawna - I've asked the web store team for an update on when your order's expected to be processed. I do see that it was received on Sept. 26, but no status updates at the moment. Will report back once I hear more. 
We typically send an order confirmation once the order is placed, and then a shipping confirmation along with tracking info. once the order is ready to send out.
Userlevel 7
Badge +4
Ranjan wrote:

Hi Shawna - I've asked the web store team for an update on when your order's expected to be proce...

Quick update Shawna - the order has officially been approved and will ship out in the next 1-3 days.

Reply