Koodo Community

Community

Solved

Order phone online for one province and shipped to another?


I'm needing to order a phone with an out of province number but need to get it shipped in province. ie In Manitoba but needing order a Ontario number but have it shipped to myself in Manitoba. Is that allowed online?

6 replies

Userlevel 7
Badge +4
Are you a new customer?
Do you already have the phone number you want or are you in need of a new phone number?
Userlevel 7
Badge +4
Hello Kpri,

Have you tried? Did it work? I think the only restriction is with the plans. I don't know about the shipping address!
Not an existing customer, need new number in Ontario's area code and phone. So just wondering if I order online and have the province set to Ontario, and select but and enter my shipping and billing address which is in Manitoba will it freak out the system.
Userlevel 7
Badge +4
Kpri P wrote:

Not an existing customer, need new number in Ontario's area code and phone. So just wondering if ...

I would go with Robert's advice and try it.  But be prepared for the system to freak out.

Wost case scenario is that you can always change your number after you receive the phone
Kpri P wrote:

Not an existing customer, need new number in Ontario's area code and phone. So just wondering if ...

Yeah that's what I thought. I could order it. worst case it doesn't let me and I set it to local and change it in self service after I guess. Koodo does have a really great self service which is nice. Thanks all.
Userlevel 3
When ordering a phone, you need to choose a plan based on the address on the account. When changing plans on Self Serve, you see plans based on your number's area code. Either way, there is a "bug" which will work for you. Not sure if that was what you were planning in the first place.^

Reply