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on koodo self serve it wont let me turn off my data block


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Best answer by Daniel Koodo 1 February 2016, 21:00


Hi Tayle!

Normally, removing the data block is like removing any other feature. 

To do so, go to "Other helpful links" > Add/remove/change add-ons > Your monthly add-ons.

Then click on "Change monthly add-ons" > in ""your current add-on(s)", click on the "X' to remove the "data block".

Please note that if you had the old free data block and you want to re-add it later, it now costs $2 a month. 

Please let us know if you are still unable to remove the data block.

Thanks 🙂

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Userlevel 4

Hi Tayle!

Normally, removing the data block is like removing any other feature. 

To do so, go to "Other helpful links" > Add/remove/change add-ons > Your monthly add-ons.

Then click on "Change monthly add-ons" > in ""your current add-on(s)", click on the "X' to remove the "data block".

Please note that if you had the old free data block and you want to re-add it later, it now costs $2 a month. 

Please let us know if you are still unable to remove the data block.

Thanks 🙂

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