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old number 1xxxxxxxx68


can I get my old number 1xxxxxxxx68 with my previous old plan. And also my account need to merge with my wife account 1xxxxxxxx99 and covert single account for payments.
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Best answer by David AKU 16 February 2019, 03:58

If you last held the 'Old Number' more than 90 days ago, it has likely been returned to the pool and no longer available to you.

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Regarding this number call me for discussion 1xxxxxxxx99...
Userlevel 7
Badge +4
hi,
This is the customer community forum. You wouldn't want your private number in a public forum like this.

Regarding your case, what was your previous old plan? you could try to change it in your self service. If the plan is eligible then you can change it. Is the "Old number" active? , if you ask an agent to do something that you can do it yourself in your self service, they might charge you $10.

IF you want to merge the numbers, you need to make a "ownership transfer". It cost $10, i think. You need to contact Koodo directly for this.
Userlevel 7
Badge +4
If you last held the 'Old Number' more than 90 days ago, it has likely been returned to the pool and no longer available to you.

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