Koodo Community

Community

Ohone not working


my com.android has stopped working and I have no service at all.

8 replies

Userlevel 4
What kind of phone do you have? Take the abttery and sim card out for a minute then place them back in. Power up the phone and post the results.
Userlevel 7
Badge +4
Hi Pat, We need more information than that 🙂 How has stopped working - just the service but, or everything, or...? Have you tried reset it (take the battery and sim out for a minute then put it back)?
i have lumia 620 and it stopped working intermittently and now cant find network . whats going on ? is koodo completely down ?
Userlevel 1
Hassan Murtaza wrote:

i have lumia 620 and it stopped working intermittently and now cant find network . whats going o...

Koodo is fine.
i have tried taking battery and sim out multiple times but still not working
Userlevel 1
Hassan Murtaza wrote:

i have tried taking battery and sim out multiple times but still not working

Turn your phone off remove the battery and sim. but leave it without battery and sim for 20 minutes.
Userlevel 1
Turn your phone off remove the battery and sim. but leave it without battery and sim for 20 minutes
Userlevel 7
Is airplane mode turned on by accident? Are your bills paid up, and on time? Are you on the spending limit program? Have you tried going into Settings > Cellular > ensured that "highest network level" is set to 3G?

Reply