Spent 2 hours on hold before I had to give up. Signed up in store today and they ported my number over from virgin. Called the store, it worked, my phone is good to go they said. After a few hours I realized I've had no calls or text responses. Turns out all incoming calls go to my virgin voicemails. I can make calls out. My outgoing texts aren't reaching recipients and their texts are not coming to me. Took sim card out, rebooted phone. No idea what to do now.