Koodo Community



number change

3 replies

Userlevel 6
To change your prepaid phone number:
    log into prepaid self-serve https://prepaidselfserve.koodomobile.com/ click Base Plan & Boosters tab click Change Phone Number tab leave the radio button with the default option "Select a new phone number" and select your local area from the drop down menu to show a list of available numbers. click Confirm
If you have an existing number that you want to port in, you can choose "Transfer a wireless or wireline number from Koodo or another provider" at step 4 and enter the number to see if it will work. The account associated with the existing number must be active.
Userlevel 7
Badge +4
In the long run, your new number will need an area code valid in your province of residence, and plan must be chosen appropriately.
Userlevel 3
Hey Gord! Were you able to change your phone number? Keep us posted!