I upgraded to the Note 8 a few weeks back and noticed that I have not been receiving some texts from people. Its not limited to one person and not one particular provider. Its random. I have talked to customer care a few times and they say that on the system it shows the texts being delivered but they are not going to my phone. They are saying its the phone. I have seen similar instances now surfacing in the USA with Verizon. Is this a handset issue?
Userlevel 7
+4
There was a guy having problems with his S8 sms https://androidforums.com/threads/not-receiving-all-sms-messages-on-note8.1196267/
Someone suggested the solution is to ask the carrier to reset his sms from the carrier side, and that could solve the problem.
Someone suggested the solution is to ask the carrier to reset his sms from the carrier side, and that could solve the problem.
Userlevel 1
It might as well might be a hardware problem! If you have spoken to customer care and they don't see a problem on their end, you should then call Samsung and have them go through a few steps to see if the text issue can be corrected.
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