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my koodo account was made by my foster parents i no longer live with them or have any contact with them. I dont know the email and password so i cant top up my account. i tried calling i couldnt really understand what he was saying. ive also tried the *611 and it just says that it cant complelte or whatever then takes me to customer survice

1 reply

Userlevel 7
Badge +4
If your foster parents created that number, they are still the owners of it. I don't think Koodo can override the username/password.

You could, however, created another number of your own, if you wish.