Koodo Community

not registered samsung galaxy s2x

My s2x says not registered and I cant call or text what can I do to get it all back. The battery pull didnt work and I couldnt find anything under settings for it

2 replies

Userlevel 6
Did you see the suggestions here? http://community.koodomobile.com/koodo/topics/unregistered_sim-q1v4n
Userlevel 2
did you also take out the sim card when you took the battery out? make sure 2g is off did you also do the update to jelly bean? log into self serve as well and make sure your sim card # matches your account. if you have another koodo phone with the same sim card, then try it in that phone too.