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Not receiving texts on time


Live in Brantford, I haven't received a text on time in 5 days. I'm getting them hours apart. Spent the weekend in Kitchener and it was fine then. But now back in Brantford and it's all over the place again, why? Same with in Hamilton, where I go to school. Can never receive a text on time. Why? I've cleared the cache on the whole phone and all the apps still nothing.

5 replies

Userlevel 7
Hi Michelle,

Shut the phone down, remove the SIM card and battery (if possible). Let it sit for a few minutes then try again. 
Thanks
Userlevel 6
Hi Michelle, are you still having issues with text messages? Thank you! 
It seems to be ok now. I didn't remove the SIM card but talked to someone at IT who did a bunch of tests and said it seems to be working normally since the testing. 
Userlevel 6
Michelle Minshall wrote:

It seems to be ok now. I didn't remove the SIM card but talked to someone at IT who did a bunch o...

That's good news 🙂 We are glad it's resolved! Have a great day! 

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