I have a moto z play and recently I haven't been receiving some text messages. I can be texting with someone and then nothing. I'll ask why they didn't respond and they'll take a screen shot and show me they did, but I didn't receive that message. It seems to be sporadic messages that I'm not getting and it's not just from one person. I've cleared my cache, deleted all my text messages and have done a factory reset and none of it had helped.