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Not receiving calls on Moto G.

moto g phone keeps missing calls, I dont get any of my calls when I check my phone it says missed calls but my phone didnt ring. is there some setting that i need to change or is it hardware problem?

4 replies

Badge +4
The phone could be set to Silent mode. See the heading "Adjust Ringtone volume" in link below. https://motorola-global-portal.custhelp.com/app/answers/prod_answer_detail/a_id/72025
Userlevel 1
Prepaid or Plan?
There may things may be your Sim card do you have singel form towers if this happens just software reset fixes lot of problems I hope this helps
Userlevel 3
You can also do an easy check to see if your phone is never getting calls or you're just missing them. Just have a friend call you when you're in the same room. If it's a SIM card problem I believe the call will go straight to voicemail and not be ringing from your friends perspective.