Koodo Community



Not happy with phone device

Alcatel idol has problem with sound

3 replies

Userlevel 7
Can you provide more information please.
I believe they are talking about the idol 3 and its latest update breaking speakerphone ability (lots of echo)
Userlevel 7
Badge +4
When did you get the phone, are you within the 15 day return period? If so return it and get a phone you are happy with or wait until the next update which should be coming soon that should fix the issue if it's the issue stated above. If you take it back and choose something else then I highly recommend the Moto X Play it's better in every way other than volume output of the speakers since the X Play only has a single front facing speaker.