Koodo Community

Community

Solved

Not all google contacts sync.


Not all google contacts sync. Upgraded from a phone to a Nexus 4 (Android 4.3) so just getting used to it. But when I sync my contacts on my existing Google account not all of the contacts are on the Nexus. I have 521 contacts on my Google account on my PC but when I sync to the Nexus I end up with only 487. Driving me nuts. Please help.

6 replies

Userlevel 7
Maybe duplicate contacts were merged? Did you actually take a look to see if legitimate contacts were missing or are you merely going based off the number?
Good questions. I had a quick look to see if there are duplicates but didn't see any. What alerted me is a golf course contact that didn't get downloaded to the Nexus. I would think that is a legitimate contact. I changed the name but still no go. And in addition to this I have another smartphone from Verizon in the US, a Motorola Droid Bionic, and all the contacts were downloaded. I have 7 or so "Groups" including the "My Contacts" in that account and could this be the issue? Wondering if there is something I screwed up in the Google account setup. I have
Also, i installed a security app, TrustGo. Could it interfere with the sync?
Ahmad, your first suggestion maybe correct. I checked again and I had two contacts for that golf course, one with just the course/business and another with one of the employees. They both had the same phone number. So, does the Nexus merge contacts with the same phone number? And, how can I get the Nexus to show duplicates?
Userlevel 6
You can merge duplicates at Contacts.Google.com
Thanks for the reply. Well, I did merge then on the web site but found no duplicates. It seems when they sync with Nexus it won't allow two contacts with the same phone number. Not sure if that is the problem or not.

Reply