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No Voice mail Alerts


I have got a new connection from Koodo on August 25th (No number porting). Still not getting any Voicemail alerts on the my phone. I have already setup the Voicemail "Greeting message" and Password".  I can see that there are voicemails (by calling 1 from my phone) but no intimation is coming to my phone. Is there a way to enable or fix this issue ?

5 replies

Userlevel 7
What device are you using?
Userlevel 7
Badge +4
Do you need data for those to some in?
Userlevel 7
Robert wrote:

Do you need data for those to some in?

No. Voicemail alerts are sent via secret sms
Data is already enabled and I am using 4G phone. All other data/sms services (Whatsapp/Chrome/Regular Messaging etc) are working but still not getting the voicemail alert..

Userlevel 7
Sanjeev Sablok wrote:

Data is already enabled and I am using 4G phone. All other data/sms services (Whatsapp/Chrome/Reg...

What phone in particular are you using

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