One week after warranty ended, my Samsung Galaxy S4 made calls imposible ! I can't hear people I call and they can't hear me. Microphone is workin fine and the speaker too. I have to call using Skype. (I pay for Skype + my Koodo Plan + data) The koodo tech told me it was not worth it to send it to repair because that looks like a hardware issue... They told me to call customer service and that's what I did, The only the Koodo can do for me is to decrease my Koodo balance by 50$. Wow that is really nice ! A 700$ cell phone that last one year ... My phone has always been in its 70$ Otterbox case, never dropped and looks like a brand new.. I've been a Koodo costumer for 4 years, I pay 70$ a month (that I'm still paying with a phone that does'nt work anymore!!) and that is what I get. Wow ! Thank you so much Koodo !!