Koodo Community

Community

Solved

no SIM card


My phone says "no SIM card - emergency calls only", and the texting and phone calling does not work right now. I was wondering how to fix this. Thank you. 

7 replies

Userlevel 7
Badge +4
Try to power off and on.
And/or take sim card out and put it back, then restart phone.
same issue, restarting/taking out putting back doesn't work either. Any more ideas?
Userlevel 7
Badge +4
Can you give more information about your case? 

1) Are you a new customer?
2) Have you switched your number over?
3) What phone do you have?

Explain the situation so we can be able to help more specifically!
I have a koodo chip in my phone and i am gettin the same thing no sim card and i just set up the sim cards
Userlevel 7
Badge +4
Ruby Wells wrote:

I have a koodo chip in my phone and i am gettin the same thing no sim card and i just set up the ...

Have you try suggestion above?

If it didn't work, can you start a new post using this link?
https://community.koodomobile.com/koodo/topics/new

And please included information that Robert is asking above. 

Userlevel 7
Badge +4
Ruby Wells wrote:

I have a koodo chip in my phone and i am gettin the same thing no sim card and i just set up the ...

When you turn thr phone off, keep it off for a about 5min before turning it back on.
Ruby Wells wrote:

I have a koodo chip in my phone and i am gettin the same thing no sim card and i just set up the ...

I found out the chip is just a little bit to small have to get a larger one

Reply