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No roaming in Amsterdam!


I have been in Amsterdam for 2 days and I cannot activate roaming. I purchased the $40 CAD International roaming package and turned on roaming data under settings. Worked fine when I was in Paris for my connecting flight. I have tried manually connecting to networks, Vodafone, T-Mobile etc., but it just gives me an unavailable message. Flying to Germany next, is there anything I can do to get this working again? Any ideas? I don't want to pay for a service that I cannot use for my entire trip! Phone is Nexus 5.

6 replies

Userlevel 6
Hi Christine, can you power cycle your phone and try again? It should work after that 🙂 Keep us posted! Thank you! 
Hi Yannick, I tried power cycling my phone, and that hasn't helped either.
Userlevel 6
Christine Johny wrote:

Hi Yannick, I tried power cycling my phone, and that hasn't helped either.

Did you do the power cycle before or after I replied to your question? If it was before, please try it one more time. Thank you!
Christine Johny wrote:

Hi Yannick, I tried power cycling my phone, and that hasn't helped either.

I tried it after reading your suggestion. It took a while to reboot.
Christine Johny wrote:

Hi Yannick, I tried power cycling my phone, and that hasn't helped either.

It worked! Roaming turned on randomly about 15 mins ago. I am leaving Amsterdam for Berlin in a couple hours, do you think I will have any more trouble with having roaming stay activated in Germany?
Userlevel 6
Christine Johny wrote:

Hi Yannick, I tried power cycling my phone, and that hasn't helped either.

That's good news! You shouldn't have any issues from now on, whether in Germany or elsewhere 🙂 Enjoy your trip! 

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