Koodo Community


No Phone Service

I am having a hell of a time with my 3g. We are in Florida and have had great reception until this past Friday Dec 9. No service it has been great up till then, all of a sudden both mine and my husband’s phones have no service. I have done all of the rests and its on 3g still nothing working

1 reply

Userlevel 7
Badge +4
Heather looking at both yours and Gerald's account everything seems fine on our end and on your accounts. Bear in mind that when you are in the states all Canadian providers rely on US carriers' service.  I do see, on your account, calls as of yesterday though. Do you see how many bars of coverage you get on your phone? Should be on the top part of the screen of your Moto.