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No order confirmation. Emailed webstore twice and no response can someone help me with my order?

I ordered a phone September 19th. I haven't got a tracking confirmation just the order number. I've emailed webstore twice and no response I'm wondering what's happening with it? HFO18675870 Is the order confirmation I have

3 replies

Userlevel 7
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When a rep shows up on here they can take a look at the order number for more info. Usually it's on order and once it actually ships you will get the tracking number. Did you check your junk mail?
Checked every inbox I have and nothing's there
I place an order as well (new customer), I am trying to change my delivery address but no answer from the webstore, I emailed them twice and left a voice message as well , but not response yet .. it really got me thinking about cancelling my order and go to another provider