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No mms in messaging apps

Moto G4 Plus. Ontario. Tried Android Messenger, Go SMS Pro, and Textra. None of them are showing an attachment icon for mms. Technical support said it was a problem with the Messenger app. Looks more like a problem with the phone. Any suggestions?

1 reply

Userlevel 7
Badge +4
Are you able to [i]receive MMS?

Navigate to [b]App settings => [b]Messaging

Try [b]Clear Data and [b]Clear cache, then re-boot the phone. You will also need an active mobile data connection to do MMS --- wifi will not do.

You should also verify your APN in [b]Mobile networks => [b]Access point names

It should read like this:

You might want to change APN type to [b]


typed exactly as shown with no spaces[b].