Koodo Community


No go into Google e-mail

I cannot get to my Google-based e-mail on a Google-based Android phone. Every time I put in my e-mail address and password, everything comes to a grinding halt. Any suggestions? Bill S.

2 replies

Userlevel 4
Can you access your gmail account on a computer? If not, click on the "forgot password" link below the login section and reset the password there. once that is done, you should be able to log into your gmail on your phone.
Userlevel 7
Badge +4
Also, are you going through the gmail app or the webmail site?