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No Gear VR with S7 Edge Preorder?


Hi - I just received my S7 Edge that I pre ordered.  The original ad said that if you pre-order between Feb. 23 and Mar. 10 you will receive the Gear VR with your order, but I did not receive it.  Would someone be able to look into this for me?

Thanks.

7 replies

Userlevel 7
Badge +4
Hello Craig.

You'll need to contact the Web Store for more information on your order. We don't have access to that via the community.
You can call them at this number: 1-844-566-3697 (Tuesday to Friday 3pm - 9pm EST)

You can also email them at this address: koodo.webstore@koodomobile.com

Hope that helps 🙂
Robert wrote:

Hello Craig.

You'll need to contact the Web Store for more information on your order. We don't h...

So they aren't available today?  
Userlevel 7
Badge +4
Robert wrote:

Hello Craig.

You'll need to contact the Web Store for more information on your order. We don't h...

I believe they aren't. But maybe someone else on the community will be able to help
Robert wrote:

Hello Craig.

You'll need to contact the Web Store for more information on your order. We don't h...

Fun news - they apparently ran out of stock on them on the 8th but didn't announce that anywhere, so I just don't get one.  Not overly impressed with the operating system either...
Userlevel 6
Robert wrote:

Hello Craig.

You'll need to contact the Web Store for more information on your order. We don't h...

At least you got the phone you wanted. I wanted the S7 Edge but got the S7 instead with the VR. 

I am now in a situation where I need to choose if I should keep the S7 and the VR or get it exchanged to the S7 Edge. Either way I'm not gonna be happy.
Userlevel 7
Robert wrote:

Hello Craig.

You'll need to contact the Web Store for more information on your order. We don't h...

Erwin, you posted about this 3 times now. If you post a new topic about an issue, just hold off and someone will try to help you! When you post at multiple spots, it can be difficult for you to get a solid answer as information will be given at 3 different locations instead of one central location. Please follow along on the thread you created.
Robert wrote:

Hello Craig.

You'll need to contact the Web Store for more information on your order. We don't h...

Erwin, if you ordered early enough to get the VR, why did you not just order the Edge?  I ordered after you and got it.

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