Koodo Community



No cell service in Maui on my Samsung smartphonr

My Koodo Phone will not connect to cell service here. I purchased 30 day roaming plan for unlimited texting in USA. I live in canada.

3 replies

Userlevel 5
Hi there, Can you confirm that roaming is not disabled on your phone and that the carrier selection is set to automatic? Good luck, Peter
Roaming is off.. does it need to be on? I turned it on but still no cell service ..it is set to automatic. My other Kudo Phone I have here is working fine for texting
My Nexus 4 is on same plan and works fine. Its my wife's Samsung Ace. Says out of service and mobile network is disconnected. But we never actually remember disconnecting. Worked fine in canada yesterday.