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Nexus 5X fingerprint scanner isn't working


My Nexus 5X fingerprint scanner isn't working, and Nexus Imprint isn't appearing in settings. I've tried running the phone is safe mode, and I've done a soft factory reset, to no avail. I have no idea what to do.
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Best answer by Mathieu 1 October 2016, 15:39

Hi Tyler,

If you already did a factory reset then I would bring it in to a Koodo kiosk to send it off for warranty work.

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Userlevel 7
Hi Tyler,

If you already did a factory reset then I would bring it in to a Koodo kiosk to send it off for warranty work.

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