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Nexus 5X fingerprint scanner isn't working

  • 1 October 2016
  • 1 reply
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My Nexus 5X fingerprint scanner isn't working, and Nexus Imprint isn't appearing in settings. I've tried running the phone is safe mode, and I've done a soft factory reset, to no avail. I have no idea what to do.
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Best answer by Mathieu 1 October 2016, 15:39

Hi Tyler,

If you already did a factory reset then I would bring it in to a Koodo kiosk to send it off for warranty work.
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Userlevel 7
Hi Tyler,

If you already did a factory reset then I would bring it in to a Koodo kiosk to send it off for warranty work.

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