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Nexus 5 won't connect to wifi


So I switched to Koodo about a month ago, and I'm not able to connect to the Wifi at my school with my Nexus 5 (which I purchased at Koodo). I'm at the school a lot, so this is becoming a problem. I'm almost over my data limit because I have to keep using my data.
I'm able to connect to wifi basically everywhere else. Everyone else I know here is able to connect here at my school.

My phone is a Nexus 5 Android Version 6.0.1

Any suggestions would be greatly appreciated.

10 replies

Userlevel 7
Badge +4
Have you spoken to the IT staff at the school? It sounds like an issue with the implementation of Wi-Fi at their facility, if it works elsewhere.
Userlevel 7
Badge +4
If you can connect to other wifi connections then the problem is with your schools internet. Go visit your it specialist and ask them if they can fix it for you. I used to work the the it guy at my old high school and he would ban ips that looked suspicious and occasionally banned ones by accident so your best bet would be to talk to them about it!
Userlevel 1
My friend just recently had same problem with samsung phone that he got while his was in repair. What it was is old phone seemed not to work with his new modem/router at home. I have old iphone4 and luckily wifi all works but all apps are outdated. Just got upgraded though Not to offend but i go with motto, "you get what you pay for"
Userlevel 7
Badge +4
There is a small chance that your school uses only 5Ghz for their internet instead of 2.4Ghz and you may have this disabled. Make sure that "2.4 GHz only" isnt set.
[i]Setting > Wireless and Network > WiFi > Tap the Menu button again > Select Advanced/Wi-Fi Frequency Band > Tap 2.4 GHz only.
Userlevel 7
Badge +4
Allan wrote:

There is a small chance that your school uses only 5Ghz for their internet instead of 2.4Ghz and ...

Rather unlikely. Institutions take forever to move to newer tech. Higher frequencies are also less desirable for larger institutions due to range. Transfer speeds are of lower importance.
Userlevel 7
Badge +4
Allan wrote:

There is a small chance that your school uses only 5Ghz for their internet instead of 2.4Ghz and ...

I said there was a small chance. Just brought this up because the previous comment made a comemnt about older tech and thought i would bring up that the phone may have 5Ghz disabled.
Userlevel 6
Allan wrote:

There is a small chance that your school uses only 5Ghz for their internet instead of 2.4Ghz and ...

@Allan: agreed with Ivan. Although the Nexus 5 supports dual-band wifi, OP said "I'm able to connect to wifi basically everywhere else", and it'd be even more unlikely that "everywhere else" is set exclusively on 5Ghz.
Thanks everyone. It actually seems to be working now. I went to someone in IT and I don't know why this worked, but they logged in with their own account, which magically worked, then they had me log in with mine again and it worked? I have no idea how, but I'm just glad it's up and running again. I appreciate the help though everyone. What a great community on here.

Thanks again
Userlevel 7
Badge +4
Ash wrote:

Thanks everyone. It actually seems to be working now. I went to someone in IT and I don't know wh...

Technology is a weird beast. Networks all the more so.
Ash wrote:

Thanks everyone. It actually seems to be working now. I went to someone in IT and I don't know wh...

lol absolutely

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