My phone has had no issues whatsoever, but today my phone decided it would only charge when it is powered down. I first noticed when I was plugged into my PC, so I checked that my USB setting was 'charge' as we'd uses the MTP setting over the weekend. Set it back to charge from MTP and still no power. I tried to charge my phone in the car, on my PC and now in the power port and nothing. But when I shut down my phone it charges fine. Can someone please help?
Best answer by Karine
Hey Bethany! If your device is still under the manufacturer's company, keep in mind that you could send it for repair if necessary http://koo.do/Kwarranty. Have a nice weekend!