Koodo Community

Community

Solved

Nexus 5 won't charge unless powered down


My phone has had no issues whatsoever, but today my phone decided it would only charge when it is powered down. I first noticed when I was plugged into my PC, so I checked that my USB setting was 'charge' as we'd uses the MTP setting over the weekend. Set it back to charge from MTP and still no power. I tried to charge my phone in the car, on my PC and now in the power port and nothing. But when I shut down my phone it charges fine. Can someone please help?
icon

Best answer by Karine 19 February 2016, 16:39

Hey Bethany! If your device is still under the manufacturer's company, keep in mind that you could send it for repair if necessary http://koo.do/Kwarranty.  Have a nice weekend! 

View original

1 reply

Userlevel 3
Hey Bethany! If your device is still under the manufacturer's company, keep in mind that you could send it for repair if necessary http://koo.do/Kwarranty.  Have a nice weekend! 

Reply