Koodo Community

Community

Solved

Nexus 5 preowned availability/order


I want to upgrade my phone to a preowned nexus 5.

Is there any way to know if the phone is currently available?
Is it somehow possible to order it? (Or are they only available on a per shop basis?)

I have been to 2 different koodo shops and at both the employee seemed confused as to how to obtain one. One suggested to phone customer services but they don't seem to answer to such inquiries.

2 replies

Userlevel 7
Badge +4
Unfortunately, there's no way to check aside from calling each shop. Pre-owned inventory is store-only and there's no way to order it otherwise.
Userlevel 7
If you are calling customer service via *611, I would skip that and call directly to the Kiosks in your area. You can see all your nearby Koodo vendors using this link: https://www.koodomobile.com/find-nearest-store 

When you find a store, you can click the "+" symbol to see the store's phone number and it's location on a map.

Reply