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Nexus 5 not registering to Koodo


My Nexus 5 which I got brand new is not connecting to Koodo at all. It happened randomly and all of a sudden, "it says cannot register on this network please try again later" The sim card though works on other phones. I have restarted and done everything, what else can I do?

3 replies

Userlevel 3
Unplug the battery and sim card from the phone. Also, if this doesn't work you have 14 day money back guarentee. So I would suggest bringing the phone back to the store if this troubleshooting step doesn't work. The store will replacement the phone for you (same model) at no cost.
Userlevel 7
Badge +4
Rocky Balboa wrote:

Unplug the battery and sim card from the phone. Also, if this doesn't work you have 14 day money ...

The Nexus 5 doesn't have a removable battery man 😉
Userlevel 7
Check your setting make ssure your network selection isn't set to "Use GSM only", or "Use 2g only"

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