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nexus 4 wont turn on


when I got up this morning my phone will not turn on. what do I do. only had it for 10 days.

8 replies

Userlevel 3
Long as there's no physical or water damage. You have 14 days to take it back for a money back guarentee! The store will swap your device out for the same model! Make sure you bring something to reference your purchase! i hope this helps!
well that sucks. cant I just remove and reinstall the battery
Userlevel 7
Badge +4
Lena Lang-Price wrote:

well that sucks. cant I just remove and reinstall the battery

In case you hadn't noticed, your phone does not HAVE a removeable battery.
Userlevel 2
Did your phone shut-off during the night because the battery is empty? If so, just plug the phone into the charger and wait for the charging indicator to appear. Then press and hold the power button and the phone should start up.
its definitely charged. on my way to the mall to see what koodo has to say. thanks for the help and ill let you know what happens
Userlevel 3
Lena Lang-Price wrote:

its definitely charged. on my way to the mall to see what koodo has to say. thanks for the he...

Please do! And thanks! as stated above they have to honour the warranty long as no physical/water damage
Userlevel 6
Have you tried "hard rebooting"? Hold Power + Volume Up for about 30seconds. It's built into Android though usually only useful when a device without a removable battery locks up or won't power-on. Also works on iDevices by holding "HOME" & Power which in the case of iDevices also clears out cache that might be stuck in the system.
Wish I had tried that before returning the phone. Not sure what they tried but they quickly replaced my phone and most of my settings etc. are saved thanks to gmail. Hoping this one is ok. Thanks to all for your prompt replies. Have a great day!

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