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Nexus 4 - unable to send or receive pictures via texting


I have a koodo Nexus 4 and I am not able to send or receive pictures when texting. I don't have a data plan but use my WiFi. my old cell, optimus 1, had the exact same plan and could send and receive pictures. Any reason why this is happening?

6 replies

Userlevel 6
You have to have data enabled on your phone. Pictures are included if you have unlimited messaging in your plan, but as I said your phones data settings have to be on. You can't have data block on your account either. You can't send pictures through wi-fi as far as I know.
Chris Petersens wrote:

You have to have data enabled on your phone. Pictures are included if you have unlimited messagin...

But then I am charged for sending pictures via data...it used to be included
Userlevel 7
Badge +4
Chris Petersens wrote:

You have to have data enabled on your phone. Pictures are included if you have unlimited messagin...

No you are not. You are charged when other apps are using data in the background
I have the same problem when my data's not on my Nexus 4 I can't send or receive pictures through text so weird
Userlevel 7
Badge +4
Nicole Marie wrote:

I have the same problem when my data's not on my Nexus 4 I can't send or receive pictures through...

Do what Chris said above. Picture messaging uses the same data pipeline and you wont be charged with data used from picture messaging. However if you have data being used by background apps, then you will be responsible for those charges. My advice to to connect to a strong wifi connection, and turn your data on and send/recive your picture messages, then turn the data back off if you are worried about background data charges
Nicole Marie wrote:

I have the same problem when my data's not on my Nexus 4 I can't send or receive pictures through...

seems like sound advice Chris and Dennis

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