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Nexus 4 Microphone stopped working


Hi, so I baught my phone from koodo in january on a tab however the microphone stopped working, so when I call people they cannot hear me. I was wondering if I was able to go to koodo and get a new phone maybe. I am just wondering. Thanks

4 replies

Userlevel 7
Badge +4
They can't give you a new phone, but they can send your phone for repair. Bring your phone to the nearest Koodo kiosk, and ask them if they can repair it under warranty 🙂
what if it was caused by water damage? I didnt think they would then.
Userlevel 7
Badge +4
Samm Clarke wrote:

what if it was caused by water damage? I didnt think they would then.

Oh, if it was caused by water damage, the warranty doesn't cover for it...
Userlevel 5
I can recommend taking it down to a kiosk send it out for repair get an estiamate on the repair costs. If the quote comes back and it costs more money then what your tab is, you can deny the repair they will send it back to the kiosk as is and you can upgrade to a new phone, charge the tab to the next invoice(as long as there is no past due for your monthly plan) or pay the tab in store that day and have a brand new phone 🙂

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