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new phone

  • 24 February 2021
  • 4 replies
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I just bought a new phone online. I transferred everything over from my old phone and it worked fine. The only problem I’m having is that I can’t make or receive calls  and  send or receive texts. Could you tell me how to fix this please. Thanks

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Best answer by Dennis 24 February 2021, 01:42

Take the old sim from your old phone and put it in your new phone.

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Userlevel 7
Badge +4

Ok then you have to swap your sim on self serve.  Look at the last section here

https://www.koodomobile.com/en/help/koodo-sim-support

SIM card is from a S4mini

SIM card is bigger 

Userlevel 7
Badge +4

Take the old sim from your old phone and put it in your new phone.

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