Koodo Community

Network Unavailable!

Network Unavailable!!! we are in stettler Alberta, T0C2L1 haven't had service since this morning. my husband was working out of town his service was fine till he got back to town. When I search for networks the only one coming up is rogers. Hello koodo can't call you, recently chose not to have a landline. Please look into this.

2 replies

Userlevel 7
Badge +4
If all you're picking up is Rogers, I suspect that your phone somehow got stuck to 2G networks only. Please make sure that WCDMA (or UMTS) is selected under your network preferences.
Userlevel 6
Hi there, we indeed had an outage in Stettler yesterday but it's been resolved now. Power cycle your phone and try again, it should work 🙂 Keep us updated! ________________________ If you see a good answer, give it a star.