Have been with Koodo for 1.5-years. Using LG G3 bought from bestbuy (it is a Koodo phone).
All was working fine until a number of weeks ago.
Suddenly and randomly, network connection cuts off, so I can't talk, nor text. Nothing coming in, nothing can go out. I was able to access internet.
The display (at top of screen) normally shows 2, 3, 4 "bars" for cellular reception. But now it showed none (all 5 bars were 'blank') and there was an "X" on top of it. It must mean that reception is off. But I did not touch anything, so it just went off. I have lock-screen enabled with a code, so it can't be modified by mistake. I am in the city, where the is always reception, so it is not an issue of being in a remote location.
This problem has happened a few times over the past little while (1 month or more).
The big issue is that I do not know if my phone reception went off 15-min ago, 2-hours ago or 4hrs ago. And during that time, I can't be reached via voice/text.
I tried playing with settings, to no avail. Only way to "fix" is to restart phone. This is not normal.