Koodo Community


negative tab

I tried to pay off my tab balance and got a message saying that I had to agree to tab changes first. However, when I click on the link provided - presumably to see what these changes entailed - I got a message saying that "This site cannot be reached". I'd like to know what the changes are before I pay off the tab. How do I find out?

2 replies

Userlevel 7
Badge +4
Hi Leslie,

The link below should explain what the new tab entails
Userlevel 7
Badge +4
What the above link doesn't explain and is probably why you are getting a notification to check out an explanation is, if you have an old tab where Koodo puts a percentage of your bill towards your tab each month then that will no longer happen and you will no longer be able to accumulate a positive tab amount either.