Koodo Community



need urgent help.

Have a koodo Samsung mega. Stopped Using it because I broke the screen got it fixed and I can't use it anymore it's disconnected. I'm prepaid what should I do

2 replies

Userlevel 7
If you cant top up your account, then your account was most likely cancelled due to inactivity. You'll have to buy another prepaid sim card for $20 if thats the case (it comes with a $20 activation credit so it evens out)
Userlevel 5
And then top up your account so you have enough to renew base plans, get more boosters, etc.