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Need help with unlimited Canada-wide family calling


How to set up unlimited Canada-wide family calling? 

My plan has unlimited Canada-wide family calling. My family does as well. I'm currently being charged for family calls. How do I let Koodo know who my family is?

What changes do I need to make to my account?
What changes does my family member need to make?

Any extra info would be appreciated.

8 replies

Userlevel 7
Family calling means phones on the same koodo account.
So will I be charged to call another province
Userlevel 7
Badge +4
Karyn Frost wrote:

So will I be charged to call another province

No, as long as another family member is under the same account.
Under the same account means that you receive one bill for those lines.
Karyn Frost wrote:

So will I be charged to call another province

you should call this feature something else.  it should not be called unlimited FAMILY calling.  It should be called unlimited SAME ACCOUNT calling.  all my Family members have different providers
Userlevel 7
Badge +4
Karyn Frost wrote:

So will I be charged to call another province

Hi John. You can post this as “Idea”. Maybe more people joining to discuss about it 🙂 It might came up with some new name for this feature that Koodo might consider it.
Karyn Frost wrote:

So will I be charged to call another province

Fair enough. I take it all providers figure calling it that isnt as appealing.
Userlevel 7
Badge +4
Karyn Frost wrote:

So will I be charged to call another province

It's usually a given that unlimited family calling that any provider has is for the same network. I guess not for you but it's implied that it's the same provider only. Unless you have unlimited calling plans, then it is moot.
For those who don't have Untld Canada Wide calling, try Fongo is free, trying to help

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