Koodo Community



Need help with my Galaxy SII

I recently purchased a Galaxy SII which is a great phone but how do I get help for it. It is not one of the phones listed on your website. I tried going to other Galaxy phones but the details are quite different. Your help would be appreciated.

5 replies

Userlevel 7
Badge +4
What kind of help do you want?
I'm looking for any help I can get. Preferably a downloadable handbook. Koogo has tons of information available for every other type of phone except for the one I have which I only purchased last week.
Userlevel 2
Hey Gerri, you can visit Samsung's website as they have their phones listed there and they should have an online manual of your specific phone. ________________________ If you see a good answer, give it a star.
Userlevel 1
Most of the things you would want to do or control with the phone are specific to the OS, not so much the phone. S2 doesn't have as many manufacturer (Samsung) specific features as the S3 or S4. Outside of things like, turning the phone off and on (including recovery mode), how to take a screen cap and a couple of other minor things, it really comes down to how to use the version of Android OS that you have on your phone. Can you give some examples of specific things you would like to understand? I have an S2 myself.
Have a look on YouTube for some great tutorials. Here's one https://www.youtube.com/watch?v=FjLe5_zTik8 but just search "Samsung Galaxy S 2 tips and tricks" and you'll get a ton of results. The video I linked is for a slightly different model of the S2, but nearly everything should apply to your S2 as well. As KykeC mentioned, you can find the manuals on Samsung's website. Following is a link to Koodo's Galaxy S2 model's manual. http://www.samsung.com/ca/support/model/SGH-T989ZKDTLS-downloads?isManualDownload=true for any specific questions, you can just create another post.