Koodo Community

Community

Solved

Need help on changing my number on LG3 Android cell


i just changed my number last night to a bc number and im visitng BC right now . i changed my number online because im having family issues right now and my phone is a lg3 android and my number changed on my account but not on my cell and need some help or advice

3 replies

Userlevel 7
Badge +4
When u call someone from ur phone it doesn't show the number you recently had it changed to? It's still showing the old number? Try rebooting your phone. Also is it just the one line on your account?
no sadly . everytime i text someone or go to my contacts the number hasn't changed and i tried rebooting my phone and nothing and yes its just my online account the number has changed this is not the first time this happen to me thou lol
Userlevel 7
Badge +4
Rebecca Farnsworth wrote:

no sadly . everytime i text someone or go to my contacts the number hasn't changed and i tried re...

You had better contact customer service. AFAIK, a number change involving a switch in provinces is not normally something you can accomplish on-line on your own.

*611 or send them a private message on Koodo's Facebook page.

Reply